Multifamily Fire Damage Restoration Services

Returning your multifamily property to it’s pre-loss state is our utmost concern. As a leader in fire damage restoration we are experts in removal of smoke in walls and flooring, and the deep cleaning of soft goods like carpets and upholstery.


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Serving Portland OR, & SW Washington

BenchMark Restoration & Cleaning serves the Portland-Metro, & SW Washington, and all surrounding areas.

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When a Fire or Smoke Damages Your Multifamily Property? Let Us Help.

Smoke and toxic soot will migrate throughout your multifamily complex. Our expert technicians are highly-trained, with the tools and know-how to clean up all the fire and smoke damage.

We have more than 35 years experience in multifamily housing restoration, and so you can trust our fire damage restoration team to ensure your home is cleaned, and restored to better than pre-loss conditions.

What To Do Until Help Arrives

Here are the initial steps to take between calling BENCHMARK, and our water damage restoration technicians arrival.

The Fire Restoration Process

Every fire damage is a little different from the next, so it requires a structured solution to get things back on track. BENCHMARK has the experience and advanced equipment to quickly restore your multifamily property to better than before, the fire damage occurred. We use a structured approach to water extraction and water removal that emphasizes inspecting and increasing the drying process from beginning to end.

24 Hour Emergency Services

The restoration begins with a phone call. When you are dealing with fire and smoke damage, immediate action is hyper critical. If you delay even a few hours can greatly increase the size and degree of damage.

The BENCHMARK standard for multifamily fire damage restoration service

Highly Trained Fire Damage Specialists

Our fire restoration team specializes in residential fire damage restoration, with training focused on saving salvageable items, while accurately documenting the entire restoration process.

Highest Rated Client Care

With over 35 years of experience in the fire damage restoration industry. We’re from here – your property and want to help you get back to normal after you have fire damage to your home.

#1 Fire Damage Response in PDX

We’ve earned the reputation as the leader in the restoration industry with more than 35 years of experience. So our fire damage restoration services involve the healthiness, and appeal of your home.

Easier Insurance Process

BENCHMARK will help you through the insurance claim procedures and support you with the necessary paperwork to make the process a more enjoyable experience.

Need a Fire Damage Restoration Service?

When you call, our client specialist will guide you through several questions that will help us appropriately respond to your unique fire or smoke emergency. Beyond understanding your situation, we will want to set up a time for your local BENCHMARK team lead to inspect the property and develop a plan to restore your home. Rapid response is critical, so we’ll want to schedule this as soon as possible.

After our fire damage technicians arrive at your home, they will help you understand the severity of the affected areas, concerns that may be developing, and what can be restored.

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Does insurance cover fire damage in my property?

Some level of coverage is provided in many (even most) homeowner insurance policies. You will need to contact your agent, and be connected with a personal insurance adjuster to assist you with your fire damage scenario. When dealing with insurance, the “source” of the fire damage is important to know.

What should I do if I have a fire damage in my property?

If a water loss occurs in your home, it’s only natural you want to immediately get active. Below are some productive actions you can perform before we arrive. Remember, only do this if you can do it safely.

  1. Stop the water source, if you can. If you can’t find where the water is coming from, we’ll locate and stop the source as soon as we arrive.
  2. Remove any excess water by using towels, mopping, as best you can, or wiping. This could include flooring and hard surface furniture which has standing water on it.
  3. Protect carpet, rugs, drapes, and upholstered items from further damage. Place tinfoil or cellophane between furniture and wet carpet or rugs. Move books, magazines, or other items that may dye from carpets and rugs.
  4. Be careful with electric items that have come into contact with water. This may include items such as electrical sockets, light switches, and if in the ceiling lights themselves.
How long does it take to dry?

The structural drying time varies with the severity of the water damage occurring, and the structure-type, on average situation taking 3–5 days. This can vary greatly though, depending on the scope of the affected areas, the affected materials & contents affected, any removal that may be required.

Returning your house to its pre-loss condition is a closely monitored process, with our technicians making adjustments to environment and equipment to help the area is return to normal as fast as possible.

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Specialty Cleaning Services

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Pet Odor Restoration

Pet odors can be tricky. Pet oils and can penetrate through carpet, laminate, even baseboards, and reside in the subfloor, and drywall of your home.

Construction Clean up

Your driveway is the first thing you see when you come home.  However, here in the Pacific NAfter project, after a restoration, after a fire loss, BENCHMARK’s restoration team can remove unwanted debris from your home, erasing the sight of the previous damage.