24 / 7 Emergency Response

When a surprise event is occurring to your multi-family housing property, BENCHMARK is the fastest response to prevent more damage from occurring, and start the restoration process.

24 / 7 Emergency Response for your Multi-Family Housing Property? Let Us Help.

Heavy rains from a storm, or faulty plumbing can cause your multi-family property to have extensive water damage. BENCHMARK technicians & team are the authority that specializes in the removal, and restoration after a water damage.

Our client-focused technicians will assess the multi-family water damage of your property. Then we’ll help you make the correct decisions for the restoration of your asset. Our experienced managers with the most advanced moisture finding equipment will detect hidden and extract any standing water.

We have more than 35 years experience in multi-family water damage restoration, and so you can trust our water damage restoration team to ensure your property is cleaned, dried, and restored to better than pre-loss conditions.

What To Do Until Help Arrives

Here are the initial steps to take between calling BENCHMARK, and our water damage restoration technicians arrival.

The Water Restoration Process

Every water damage is unique, and requires a structured solution, so the primary process stays the same. BENCHMARK has the experience and advanced equipment to quickly restore your home to better than before, water damage condition. We use a structured approach to water extraction and water removal that emphasizes inspecting and increasing the drying process from beginning to end.

24 Hour Emergency Services

The extraction and mitigation begins with a phone call. When you are dealing with water damage, immediate action is hyper critical. If you delay even a few hours can greatly increase the size and degree of damage.

The BENCHMARK standard for Multi-Family Housing Water Damage Restoration Services

Highly Trained Water Damage Specialists

Our water restoration team specializes in multi-family water damage restoration, with training focused on saving salvageable items, rapid drying times while accurately documenting the entire restoration process.

Highest Rated Client Care

With over 35 years of experience in the water damage restoration industry. We’re from here – your property and want to help you get back to normal after you have water damage to your home.

#1 Water Damage Response in PDX

We’ve earned the reputation as the leader in the water damage restoration with more than 35 years of experience. So our water damage restoration services involve the healthiness, and appeal of your home.

Easier Insurance Process

BENCHMARK will help you through the insurance claim procedures and support you with the necessary paperwork to make the process a more enjoyable experience.

Need a Water Damage Service?

When you call, our client specialist will guide you through several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, we will want to set up a time for your local BENCHMARK team lead to inspect the property and develop a plan to restore your property. Rapid response is critical, so we’ll want to schedule this as soon as possible.

After our water damage technicians arrive at your multi-family property, they will help you understand the severity of the affected areas, concerns that may be developing, and what can be restored. If necessary, we will also assist with stopping the source of the water damage.

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Does insurance cover water damage at my property?

Some level of coverage is provided in many (even most) homeowner insurance policies. You will need to contact your agent, and be connected with a personal insurance adjuster to assist you with your water damage scenario. When dealing with insurance, the “source” of the water damage is important to know. Other services such as flooding from groundwater, and rivers are supported through the National Flood Insurance Program.

What should I do if I have a water damage in my Apartment?

If a water loss occurs in at your property, it’s only natural you want to immediately get active. Below are some productive actions you can perform before we arrive. Remember, only do this if you can do it safely.

  1. Stop the water source, if you can. If you can’t find where the water is coming from, we’ll locate and stop the source as soon as we arrive.
  2. Remove any excess water by using towels, mopping, as best you can, or wiping. This could include flooring and hard surface furniture which has standing water on it.
  3. Protect carpet, rugs, drapes, and upholstered items from further damage. Place tinfoil or cellophane between furniture and wet carpet or rugs. Move books, magazines, or other items that may dye from carpets and rugs.
  4. Be careful with electric items that have come into contact with water. This may include items such as electrical sockets, light switches, and if in the ceiling lights themselves.
How long does it take to dry?

The structural drying time varies with the severity of the water damage occurring, and the structure-type, on average situation taking 3–5 days. This can vary greatly though, depending on the scope of the affected areas, the affected materials & contents affected, any removal that may be required.

Returning your multi-family housing property to its pre-loss condition is a closely monitored process, with our technicians making adjustments to environment and equipment to help the area is return to normal as fast as possible.

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Pet odors can be tricky. Pet oils and can penetrate through carpet, laminate, even baseboards, and reside in the subfloor, and drywall of your home.

Construction Clean up

After project, after a restoration, after a fire loss, BENCHMARK’s restoration team can remove unwanted debris from your home, erasing the sight of the previous damage.